myplant - myplant FSM - Production Outage – Incident details

Web Portal experiencing major outage

myplant FSM - Production Outage

Identified
Major outage
Started about 6 hours ago

Affected

myplant Maintenance - Field Service Management

Major outage from 4:02 PM to 4:22 PM, Operational from 4:22 PM to 8:15 PM, Major outage from 8:15 PM to 12:00 AM

Web Portal

Major outage from 4:02 PM to 4:22 PM, Operational from 4:22 PM to 8:15 PM, Major outage from 8:15 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    Dear User,

    We are currently investigating an issue with myplant FSM that is not letting data load in the system.

    Please be sure that we are taking relevant actions to identify this issue and bring back the components to normal operation.

    Thank you for your understanding.

    All further updates will be posted here on our status page.

    INNIO Digital Team